Important: The resort will be adding a splash park in the Kids Pool. Work is already underway with an expected completion date of September 8, 2023. Throughout the duration of the enhancement project, a portion of the Kids Pool will be unavailable for guests, while the remainder of it will remain open and operate as normal. As an alternative, both the Infinity Pool and Activities Pool will continue to be available for guests to enjoy.

A wall has been placed around the area, and work is being conducted during the day to minimize disruption and noise. The activities team has increased activities in alternative areas for guests to enjoy.

Additionally, enhancements to Portofino and the Wine Cellar were recently completed, while further renovations are planned for the Desire Bar and the addition of a new Bridal Suite.

There is a mandatory tourist tax that must be paid of MXN241 (approximately USD12) per person, for all travellers aged 15 years and over. Payment can be made before or during your stay. Proof of payment must be presented at the airport prior to departure. This can be done by visiting the following website https://www.visitax.gob.mx/sitio/. You will be asked to provide the name, age, departure date and passport number for each traveller. Families or Groups can make one payment if each person is listed on the form.

A mandatory ecology tax of approximately MXN67.35(approximately USD3.50-USD4.00) per room per night is payable locally to the hotel on check in or check out. Charges are subject to change without notice.