OUR MOST POPULAR DESTINATIONS
ALL REGIONS
Opening hours
Monday to Thursday | 8.30am until 9pm |
Friday | 8.30am until 8pm |
Saturday | 9am until 6pm |
Sunday | 10am until 5pm |
Speak to our travel experts now on
0203 553 2452
7 – 9 Whitfield Street, London W1T 2AS
Enjoy spacious suites, an excellent choice of activities and wide range of facilities at this five star resort just 20 minutes’ drive from Cancun International Airport.
Services and Facilities
Dining
UNLIMITED-LUXURY®
INCLUSIONS
Preferred Club Benefits
Three restaurants will close in phases and guests will be
relocated to other designated dining areas during the enhancement project.
•
Effective immediately, Bluewater Grill has been relocated to Portofino for
lunch, with an expected reopening date of July 30, 2023.
•
Beginning August 1, 2023, both World Café and El Patio will be relocated to
either Vista del Mar, the Theater or the Ballroom, depending on occupancy, with
an expected reopening date of October 15, 2023.
There is a mandatory tourist tax
that must be paid of MXN241 (approximately USD12) per person, for all
travellers aged 15 years and over. Payment can be made before or during your stay.
Proof of payment must be presented at the airport prior to departure. This can
be done by visiting the following website https://www.visitax.gob.mx/sitio/.
You will be asked to provide the name, age, departure date and passport number
for each traveller. Families or Groups can make one payment if each person is
listed on the form.
A mandatory ecology tax of approximately
MXN67.35(approximately USD3.50-USD4.00) per room per night is payable locally
to the hotel on check in or check out. Charges are subject to change without
notice.
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We have first-hand knowledge of the destinations we sell. Travel is our passion.
We’re proud to have a high number of loyal customers and 98% of our customers consider our service to be excellent.
We constantly negotiate exceptional hotel deals and exclusives for our customers.
We are a privately owned family company with offices in the heart of London.