There is a mandatory Resort fee of USD $24 per room per night. This is payable locally at the resort during check-in.

The Antigua government has introduced a tourist levy of $5.00USD per person, per night for anyone aged 6 years and over, payable locally at your hotel.

All guests checking in at this property must present a valid government-issued ID and major credit card upon arrival. A $350 pre-authorisation charge will be applied to the guest's credit card, which covers any additional purchases such as spa treatments.

The area in which this hotel is located has been known to be affected by the natural phenomenon called 'Sargassum Seaweed'. If this occurs, the hotel work very hard to minimise the effects on the beach areas but swimming in the sea and some facilities may be affected. At times there may be visible presence of machinery in the affected areas to minimise the effects of the seaweed on the beach.