Our Clients Say

We’re extremely proud to have a high number of loyal customers who book with us year after year

Best At Travel Client Reviews

With over 30 years’ experience, we know there’s no set recipe for the perfect holiday. We use our passion for travel and the extensive knowledge of our travel specialists to create the holiday that’s best for you, right down to the finest detail. It’s what has earned us our Feefo rating of 4.6 out of 5 stars.

What does good service mean to you? Is it going above and beyond? Exceeding expectations? Providing that extra level of attention to detail? Perhaps it’s all of the above. At Best at Travel, we’re extremely proud to have a high number of loyal customers who book with us year after year. But don’t just take it from us, here’s what our customers have to say…

“Couldn't have asked for better service, nothing too much trouble. I have been dealing with Monica since 2006 and wouldn't go anywhere else when booking a holiday.”
Tracy Drinkwater | Review left via Trustpilot | September 2022

“I really couldn’t ask for anything more from Best At Travel! Before our trip to The Maldives and also a trip to Sri Lanka, they were very responsive to any questions and made me feel very comfortable when speaking with them. I most definitely will be using their services again this year. Thank you again :)”
Tom Shorter | Review left via Google | October 2022

“Fabulous Service from Maria S. We travelled in the summer on the holiday that like many other people was moved several times. We went to the Dominican Republic which was fabulous. Maria from the very beginning was the consummate professional. She dealt with all our queries very efficiently and effectively. Having waited for our holiday over a period of 2.5 years and moving it a few times we had quite a few dealings with her and on each occasion it was a pleasure. She was always upbeat even when things were awful in the travel industry and she must have been feeling it like everyone else. You would never have known it. A credit to the team at Best at Travel.”
Marian D | Review left via Trustpilot | October 2022

Thank you to Mr Mike Young @ Best At Travel for arranging our last-minute, spontaneous honeymoon to Sandals Royal Barbados. Mike was incredibly helpful, attentive and professional. Would definitely recommend and re-transact in the future. Thank you once again.”
Vik Puaar | Review left via Google | September 2022

“We can’t thank Billy Nicholson enough for putting together our dream honeymoon! Billy’s wealth of personal experience in Dubai and the Maldives meant he was able to pin point exactly the right hotels and booking for us, and what a fantastic job he did. We were over the moon with the customer service and advice received, even down to the small details of private transfers and not to mention the great price! We couldn’t be happier overall, and will definitely be booking through Best At Travel and Billy again.”
Dave Meads – Dubai & Maldives Honeymoon | Review left via Facebook | September 2018

“Fantastic service, from booking to transfers. All arrangements went smoothly and the service from Best at Travel was excellent.....thank you for arranging such a great holiday for us!”
Lynsey Fulcher | Review left via Facebook | March 2019

“We have used Best at Travel for the last 18 years always had excellent service very time. Would highly recommended.”
Mr Gwyn Davies – Thailand Holiday | Review left via Feefo | April2019

“Just booked another fantastic holiday with this company. Had brilliant customer service from Aggie again… I have used their on line booking service before which is excellent but needed to ask a few questions this time as it’s a special holiday. We’ve been booking for a long time with Best at Travel… and knowing that so many other companies say they offer good prices I do shop around… but still find Best at Travel prices and what’s included the best! So thank you again Best at Travel… can’t wait for my holiday to the Maldives this year!”
Dave Meads – Maldives Holiday | Review left via Facebook | February 2019

“I’ve booked with Best at Travel twice and found there service to be excellent. Magda has always been very helpful and knowledgable, and been able to suggest some great accommodation and travel solutions (such as a private speedboat when the flights were too late for the shuttle service). From a customer service point of view their great, you can always get hold of people and the service is personable as you deal with a specific person. From a price point of view they’ve never been beat. Whilst on holiday everything has been great, transfers have always been there, and been of high quality and we’ve never had any travel or accommodation issues. I would definitely recommend, and will be booking with again.”
Happy Customer (name withheld) – Thailand Holiday | Review left via Feefo | May 2019

“We booked Thailand through Peter at Best at Travel, again! Brilliant service as usual. We are currently re-booking. Highly recommended, with good local experience and a deep understanding of what you want out of your holiday.”
Sharon Just – Thailand Holiday | Review left via Google | April 2019

“I would like to say thank you for a fantastic holiday, because of you we had a lovely time. Everything you organised went according to plan. Again, we would like to say a very personal 'thank you' for organising such a wonderful holiday.”
Asha C – Dubai & Asia Multi-Centre | Review left via email | April 2019

“Impressed by the service provided so far, used the travel agency before for a family holiday and everything was as promised and up to expectations. Currently dealing with Lauren Barnes. Lauren made arrangements for our holiday in February. So far Lauren, has been so efficient, she replied to my e mails straight away and was also ready to answer all my queries. It’s outstanding that although we have paid the holiday off, we still get assistance straight away and we are not left to it. Very reliable travel agent.”
Jason Collins | Review left via Google | January 2019

We’re also full of advice and eager to pass along the top tips we’ve picked up from our own travel experiences. We can recommend the best time to catch the Great Migration in Tanzania and when to avoid the rainy season in Thailand, what to pack when trekking through the Costa Rican rainforest (binoculars are a must!) and where our favourite places to eat are in the Caribbean. So go on, ask us!

Why choose Best At Travel?


We have first-hand knowledge of the destinations we sell. Travel is our passion.


We’re proud to have a high number of loyal customers and 98% of our customers consider our service to be excellent.


We constantly negotiate exceptional hotel deals and exclusives for our customers.


We are a privately owned family company with offices in the heart of London.

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